Privacy Policy for Surrey Man with Van

At Surrey Man with Van, we prioritize the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our services.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

Personal Identification Information: Name, address, email address, phone number.
Transactional Information: Details of the services you book, transaction history.
Technical Data: IP address, browser type, operating system.
Usage Data: How you interact with our website and services.

2. How We Use Your Information

Your information is used to provide and enhance our services, ensuring a smooth and efficient experience.

2.1 Service Delivery

We use your personal information to schedule services, communicate with you, and process payments.

2.2 Improving Our Services

Analyzing usage data helps us understand customer needs and improve our offerings.

2.3 Marketing and Communication

With your consent, we may send you promotional materials and updates about our services.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy.

Service Providers: Trusted third parties that assist us in operating our business.
Legal Compliance: When required by law, we may disclose your information.
Business Transfers: In the event of a merger or acquisition, your information may be transferred.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information.

Encryption of sensitive data.
Regular security assessments.
Access controls to limit data access to authorized personnel.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of your personal data.
Correction: Request corrections to any inaccurate information.
Deletion: Request the removal of your personal data.
Restriction: Limit how we use your data.
Portability: Request your data in a machine-readable format.
Objection: Object to the processing of your data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Help us understand how visitors interact with our site.
Functionality Cookies: Remember your preferences and settings.

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

12. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given explicit consent for specific purposes.
Contractual Necessity: Processing is necessary for the performance of a contract.
Legal Obligations: Compliance with legal requirements.
Legitimate Interests: Processing is necessary for our legitimate business interests.

13. Complaints

If you have any concerns about how your data is being handled, you have the right to lodge a complaint with a supervisory authority.

14. Effective Date

This Privacy Policy is effective as of April 27, 2024 and applies to all information we collect up to that date.

14.1 Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

14.2 Severability

If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Privacy Policy will otherwise remain in full force and effect.

14.3 No Waiver

Our failure to enforce any right or provision of this Privacy Policy will not be considered a waiver of those rights.

Thank you for trusting Surrey Man with Van with your relocation needs. We are committed to protecting your privacy and ensuring a secure experience.